Get in Touch
Engineering inquiries
Submit detailed specifications for CNC machining centers, presses, and automated assembly lines. Response within 24 hours.
Technical support
24/7 hotline for diagnostics, spare parts, and preventive maintenance on installed Gcefrance equipment.
Sales consultations
Schedule a virtual or on-site visit with our application engineers to scope your production requirements.
Training programs
Operator and maintenance certification courses delivered at our Lyon academy or your facility worldwide.
Office locations and operations
Gcefrance operates from its headquarters in Lyon, France, with regional service centers in Stuttgart, Milan, and Barcelona. Each location stocks critical spare parts and houses certified field engineers ready for rapid deployment.
Our manufacturing partners in Germany, the Czech Republic, and Portugal handle assembly, quality assurance, and logistics — ensuring every machine ships with full CE documentation and FAT reports.
Request a custom quote
Use our engineering inquiry form to share project parameters including tolerances, cycle times, and material specifications. Our team returns a detailed proposal with technical drawings, lead times, and pricing tiers within five business days.
Confidentiality is guaranteed. All uploaded documents are protected by NDA upon request before technical review begins.
Frequently Asked Questions
What information should I include in my engineering inquiry?
Provide part drawings, annual volumes, material grades, current tolerances, and target cycle times. Photos of your existing production line help our engineers recommend the most efficient Gcefrance configuration for your shop floor.
Do you offer on-site installation and commissioning?
Yes. Our field service team travels globally to install, calibrate, and validate every machine. Standard commissioning includes operator handover, performance testing, and integration with your existing MES or ERP systems.
What warranty comes with Gcefrance machinery?
All new equipment includes a 24-month comprehensive warranty covering parts, labor, and on-site service. Extended coverage plans up to five years are available, including preventive maintenance and guaranteed response times.
How quickly can spare parts be delivered?
Stock items ship within 24 hours from our Lyon warehouse. Custom-machined components typically arrive in 5-10 business days. Express air freight options are available for urgent production-critical repairs worldwide.
Ready to specify your next machine?
Request a detailed engineering proposal with drawings, lead times, and pricing tailored to your production goals.
Request a quote →