5 thoughts on “Do you think Suning's electrical appliances can be returned?”

  1. First, no reason to return the goods. "No reason for returns and exchanges" means that after purchasing products that support no reason for returns and exchanges, within 7 days from the actual receipt date, if the product is intact, there can be no reason to return the goods (except for some products and categories, except for removal of categories and categories. To. You need to bear the freight and return of the product. If the seller and you have another agreement, it will be implemented in accordance with the agreement.

    . Related rules
    1. Attachment requirements for returns and exchanges:
    When returned and exchanged goods (containing products with quality problems) Gifts (such as), warranty cards, manuals, invoices, test reports (products that need to apply for returns and exchanges with inspection reports) are returned with the products. Friendly reminder: It is recommended that the product's outer packaging will be reserved for 15 days from the date of receipt. When returning goods, the original packaging of goods is attached.
    2. Application method:
    If you need to apply for return and exchange, please give priority to your original shopping channel for feedback. The current support application method is: (1) Self -service page application "My Easy Purchase - Order Center-Retreat/Replacement "(2) Log in Suning Tesco Click online customer service; (3) call 4008-365-365;
    , third-party merchant product problems: When Suning or third -party merchants have different opinions on whether there are quality problems in the goods, the results of the product manufacturer or its designated maintenance station confirm the product failure.
    4. The following situations, no refund and exchange:
    (1) The goods sold by any non -Suning or third -party sellers (the sequence number does not match);
    (2) Products exceeding the period of return and exchange);
    (3) Unauthorized maintenance, misuse, collision, negligence, abuse, liquid inlet, accident, change, incorrect installation, or tear down , Modify the label, the machine serial number, the anti -counterfeiting mark;
    (4) the attachments, gifts (required to be returned with the main product), the lack of invoices or the change of the product, etc. It is clearly stated at the time of purchase that do not support returns; (6) Other those who should not be returned and exchanged according to law;
    5. The following products do not participate in the exchanges without reason due to the particularity Commodities or services;
    (2) Fresh and easy -to -rot products;
    (3) Download or digital products such as audiovisual products, computer software and other unpacked audiovisual products;
    (4) clothing shoes Hat products have been washed;
    (5) newspapers and journal products delivered;
    (6) Virtual products: hotel/ticket/vacation tourism/insurance, lottery, movie/performance/sports events , Online game virtual commodity trading area, recharge/mobile phone number/value -added business, computer/server/game software (including but not limited to serial number, activation code, CDKEY, etc.);
    (7) voucher, group purchase Local living products (remarks do not participate in localized life service products that are not consumed), physical services such as physical services;
    (8) physical products: communication contract machines, artworks and collections, luxury goods, luxury goods , Beauty/Personal Washing Products, Food/Drinks/Drinks, Milk Powder/Supplementary Food/diapers/, telescope/microscope/nightview mirror, contact lenses, adult baby clothing, diamond/gold/watches/jewelry and jewelry and jewelry and jewelry and jewelry and jewelry and jewelry and jewelry and jewelry Personal accessories products;
    (9) cannot guarantee that the return of goods is intact;
    (10) Others should not apply for goods according to the nature of the product

  2. Find out whether the quality of the brand specifications is the same. If you are sure you can go to Suning to negotiate, you can complain 12315. According to facts, according to the facts, other physical stores such as the price of the stores such as Gome Yongle is very different.

  3. The three -package law stipulates that the goods will be returned unconditionally within seven days. Of course, this is theoretical. In fact, the return will be more troublesome. All kinds of obstruction.

  4. impossible. We are expensive, as long as it is not a major misunderstanding, failed to be fair, comparison transactions, etc. The contract and the performance cannot be retreated.

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